Appointment Cancellation Policy

Therapy sessions generally need to take place on a regular basis, with as little disruption as possible by cancelling and rescheduling.

A late notice cancellation can be given to someone else who may need it.  Should you need to cancel please ring us with at least 24 hour notice.

Unless you have a medical emergency or you are too ill to attend, an appointment cancelled with less than 24 hours notice will be charged a cancellation fee at the price of the therapy hour.  This is standard procedure with other Counsellors and Psychotherapists in Australia.

If you wish to cancel, you have the option to reschedule the appointment for some other time that week with your therapist without having to pay the cancellation fee.